HELKO applications in service environments: healthcare, catering, hospitality and retail

Your ally for safe, accurate and continuous indoor logistics

Discreet automation,
designed for shared environments

HELKO is an Autonomous Mobile Robot designed for service environments, where efficiency and safety must coexist with fast-paced operations and constant human presence.

Hospitals, care homes, corporate canteens, supermarkets: HELKO automates the transport of carts, equipment and materials without disrupting daily activities. Its autonomous navigation, its NAVARCO software platform and built-in traceability enable the reliable management of critical flows — even across multiple floors and shifts.

Thanks to integration with existing IT systems (such as hospital management software, logistics platforms or WMS), HELKO becomes an operational ally to optimise supply, distribution and internal handling of sensitive materials, even in restricted-access areas.

3D examples of Helko applications: AMR docked to motorised roller trolley, mobile workbench and wheeled shelving unit

Customised AMR applications for

Public healthcare, care homes and private clinics

Public and private hospitals

  • AMR-based transport of medicines, medical devices, and biological samples between departments: laboratories, pharmacies, intensive care units, and emergency rooms.
  • Automated delivery of meals and consumables (e.g. linen, medication) to patient rooms.
  • Movement of surgical equipment and other medical supplies between operating areas, wards, and storage zones.
  • Automated delivery of reports, paperwork and electronic devices between offices and departments.
  • Support for unit-dose therapy transport, integrated with automated systems (application developed for Sinteco Healthcare).

Rehabilitation centres and care homes

  • Automated transport of rehabilitation equipment and patient aids (wheelchairs, walking frames, physiotherapy kits).
  • Automated distribution of meals and medical or consumable supplies directly to patients’ rooms.
  • Autonomous handling of smart carts, mobile cabinets or secure-access units for the transport and delivery of medical or sensitive materials.

Private clinics and high-end care facilities

  • Automated room service: delivery of meals, linen and supplies to wards.
  • Secure transport of hi-tech medical devices between wards and operating theatres.
  • Handling of sterilised materials and pharmaceutical products.
  • Tracked delivery of temperature-controlled biological samples via sensor-equipped, secure-access drawers.

Customised AMR applications for

Corporate, school and industrial catering

Canteens and large-scale collective catering environments

  • Transportation of carts with dishes, utensils, or materials between kitchens, plating areas, and distribution points.
  • Automatic retrieval of carts with empty trays.
  • Continuous replenishment of packaging, napkins, utensils, and cleaning products.
  • Transport of meals in carts under controlled environmental conditions, ensuring hot or cold dishes arrive at distribution areas as quickly and safely as possible.

Inventory and materials management

  • Continuous supply of consumables between warehouses and usage areas (packaging, utensils, napkins, cleaning products).
  • Support in the logistical management of stocks of beverages, utensils, dishes, and other materials requiring rapid and frequent restocking.
  • Movement of food supplies from the warehouse to preparation areas.

Customised AMR applications for

Hotellerie and Ho.Re.Ca. sector

AMR solutions for hospitality and guest services

  • Automated delivery of meals and linen to rooms and departments.
  • Transport of mobile equipment or service materials between floors.
  • Logistic support for events, indoor catering, and room service.
  • Automatic replenishment of courtesy products, consumables, and cleaning kits.
  • Customised AMRs used as demonstrations of technological innovation in common areas.

Customised AMR applications for

Retail, supermarkets and automated warehouses

Shelf replenishment and product handling between warehouse and picking areas

  • Shelf replenishment: automated transport of products from the central warehouse to sales areas, including 24/7 operations.
  • Replenishment of fresh produce aisles or products requiring specific handling (such as frozen goods) using smart carts with controlled environmental conditions.

Support for night logistics and restocking operations

  • Assistance with night restocking without interfering with daytime activities.
  • Movement of carts and crates between storage and picking/distribution areas.
  • Optimisation of back-office logistics in distribution centres and supermarkets.

Want to automate the logistics flows in your facility?

Speak with an expert technician: we’ll analyse your layout and specific needs together to propose a customised AMR solution.

Contact us for a technical meeting